Medical Front Office - Patient Service Specialist - KORT

Rush University Medical Center; Bardstown (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO (Paid Time Off)

Health, vision, dental insurance

401(k) retirement plan with company-m匹

Life and disability insurance

Job summary

Rush University Medical Center in Bardstown, KY is seeking a Patient Service Specialist to manage front desk and business operations at our outpatient center.

The role starts at $17/hour and is full-time, weekdays with variable schedule. You will greet patients, schedule appointments, handle insurance verifications, and collect co-pays, contributing to a smooth patient experience from check-in to checkout.

Qualifications

• High School Diploma or GED required.
• 1 Year of Front Desk Experience.
• Insurance Verification Experience.
• 1 Year of Medical Office Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with third-party entities and internal teams.
• Collect co-pays, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Front desk experience

Insurance verification

Medical office experience

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Bardstown, KY

Type of Employment: Fulltime

Schedule: Weekdays - Varies

Compensation: Starting at $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Bardstown, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Insurance Verification Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Health Care Experience
• 1 Year of Scheduling Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans.