Medical Front Office - Patient Service Specialist, Float

Select Medical; Cedar Rapids (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Select Medical in Cedar Rapids is seeking a Patient Service Specialist, Float to support multiple clinics. The role focuses on front desk duties, patient check-ins, scheduling, and coordinating with payers to process authorizations and verifications.

The position offers full-time hours with a weekday schedule and a compensation range of $17.00–$20.00 per hour. You will float to various clinics in the Cedar Rapids area, ensuring a smooth patient experience across centers.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Customer service

Communication

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist, Float

Location: Will be required to float to different clinics in the area.

• Home Clinic : 1847 1st Avenue SE, Suite 102, Cedar Rapids, IA 52240

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday, hours between 7-6:15

Compensation:$17.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans