Medical Front Office - Patient Service Specialist

Select Medical; Watertown (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Patient Service Specialist to ensure an exceptional experience for patients at the front desk. In this vital role, you will greet and register patients, manage appointments, and facilitate communication with insurance companies and healthcare providers. This position is perfect for someone with strong customer service skills and a passion for helping others. Join a team dedicated to making a positive impact on patient care in a supportive and dynamic environment.

Qualifications

• Health care experience is required.
• Front desk experience is preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Customer Service

Communication Skills

Insurance Verification

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Watertown,CT

Type of Employment: PRN/Per diem (SUMMER POSITION)

Schedule: Weekdays - Varies

Compensation: $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Watertown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• Health Care Experience

Preferred Qualifications:

• 1 Year of Front Desk Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.