Medical Front Office - Patient Service Specialist

Select Physical Therapy; New Britain (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in physical therapy is seeking a dedicated Patient Service Specialist to join their team. In this pivotal role, you will be the first point of contact for patients, ensuring they receive exceptional service from the moment they arrive. Your organizational skills and customer service expertise will help create a welcoming environment, making a significant impact on the patient experience. If you are passionate about helping others and thrive in a dynamic setting, this part-time position offers a rewarding opportunity to contribute to patient care and satisfaction.

Qualifications

• Strong customer service skills to enhance patient experiences.
• Excellent communication and organizational skills required.

Responsibilities

• Manage patient interactions at the front desk efficiently.
• Ensure a welcoming atmosphere for patients upon arrival.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Associate Degree

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at Select Physical Therapy.

Position: Patient Service Specialist

Location: New Britain, CT

Type of Employment: Part-Time

Schedule: Weekdays - Varies (7 evenings)

Compensation: $18/hour (pending experience)

When patients enter our outpatient physical therapy center in New Britain, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!