Medical Front Office - Patient Service Specialist

Select Medical; Watertown (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Patient Service Specialist, where your role will be pivotal in creating a welcoming atmosphere for patients. You will greet and register patients, manage appointments, and facilitate communication with various stakeholders, ensuring a seamless experience for everyone. This summer position offers flexible weekday hours and competitive compensation, making it an ideal opportunity for those looking to make a difference in healthcare. Your contributions will enhance patient interactions and support the overall mission of delivering exceptional care.

Qualifications

• Minimum of a high school diploma or GED is required.
• Experience in a healthcare setting is preferred.

Responsibilities

• Greet and register patients, providing essential information.
• Schedule appointments and manage patient inquiries.
• Handle insurance authorizations and co-pay collections.

Skills

Healthcare experience

Customer service

Communication skills

Education

High School Diploma/GED

Job description

Overview

Position: Patient Service Specialist

Location: Watertown, CT

Type of Employment: PRN/Per diem (SUMMER POSITION)

Schedule: Weekdays - Varies

Compensation: $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Watertown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

1. Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
2. Schedule patient appointments in person and via phone.
3. Communicate regularly with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
4. Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications

Minimum Qualifications:

1. High School Diploma/GED required.
2. Healthcare experience.

Preferred Qualifications:

1. One year of front desk experience.

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.