Medical Front Office - Patient Service Specialist

Select Medical; North Cromwell (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Specialist to enhance patient experiences at their outpatient center. This role is pivotal in managing both patient interactions and administrative tasks, ensuring a smooth process from check-in to check-out. You’ll be the welcoming face that sets the tone for each patient's visit while also coordinating with healthcare professionals and insurance companies. Join a supportive team that values your contributions and offers comprehensive benefits, including generous PTO and health plans, to help you thrive both personally and professionally.

Benefits

Generous PTO

Comprehensive medical/RX plans

Health, vision, and dental plans

Company-matching 401(k) retirement plans

Life and disability protection

Qualifications

• Minimum of a High School Diploma or GED required.
• Experience in health care is essential for this role.

Responsibilities

• Greet and register patients, providing essential information.
• Schedule appointments and manage communications with various parties.
• Collect co-pays and handle insurance verifications.

Skills

Health Care Experience

Front Desk Experience

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Cromwell,CT

Type of Employment: Fulltime

Schedule: Weekdays - Varies

Compensation: $17 - $20/hour(pending experience)

When patients enter our outpatient physical therapy center in Cromwell, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required
• Health Care Experience

Preferred Qualifications:

• 1 Year of Front Desk Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.