Medical Front Office - Patient Service Specialist

SSM Health; Uniontown (Fayette County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Patient Service Specialist to enhance patient experiences at the front desk. In this vital role, you will greet and register patients, manage appointment scheduling, and ensure smooth communication with insurance companies and other stakeholders. This position offers flexible hours and the opportunity to make a significant impact on patient care. If you have a passion for helping others and enjoy working in a dynamic environment, this could be the perfect opportunity for you.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Manage payer approvals and conduct insurance verifications.

Skills

Patient Registration

Communication Skills

Insurance Verification

Appointment Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Uniontown, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours vary as needed)

Compensation:Starting at $16/hr pending experience

When patients enter our outpatient physical therapy center in Uniontown, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans