Medical Front Office - Patient Service Specialist

SSM Health; Canonsburg (Washington County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Front Office - Patient Service Specialist to join their team. This role is crucial for creating a welcoming environment for patients at the outpatient physical therapy center. You'll be the first point of contact, managing patient registrations and appointments while ensuring smooth communication with insurance providers. If you have a passion for patient care and excellent organizational skills, this opportunity allows you to make a significant impact on patients' experiences. Join a diverse workforce committed to exceptional patient service and be part of a team that values your contributions.

Qualifications

• High School Diploma or GED is required.
• Strong communication skills are essential for patient interaction.

Responsibilities

• Greet and register patients, providing information about their visits.
• Schedule appointments and communicate with insurance companies.

Skills

Patient Registration

Communication Skills

Insurance Verification

Appointment Scheduling

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Position: Medical Front Office - Patient Service Specialist

Location: McMurray, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Wednesday/Friday (Hours Vary)

Compensation: $15/hr

When patients enter our outpatient physical therapy center in McMurray, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.