Medical Front Office - Patient Service Specialist

Select Medical; Raynham (MA); Hybrid; USD 26,000 - 29,000; Part time

Job summary

Select Medical is seeking a Patient Service Specialist to front a busy outpatient center. You will greet and register patients, explain visit flow, and ensure accurate scheduling of appointments. The role requires managing co-pays and handling basic payer communications to support patient care from check-in through check-out.

PRN, as needed employment with weekday schedules and potential evenings. This frontline position emphasizes exceptional patient experience and coordination with clinical

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation companies, market leaders and the business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Scheduling

Attention to detail

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Job ID 383998

Compensation: $19.00 - $21.00/hour

Job Description

Type of Employment: PRN, as needed

Schedule: Weekdays, Monday through Friday, some evenings until 5:30pm or 7pm

Compensation: $19.00 - $21.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out


• Schedule patient appointments in person and via phone


• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team


• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

Additional Data

Equal Opportunity Employer/including Disabled/Veterans