Medical Front Office - Patient Service Specialist

NovaCare Prosthetics & Orthotics; Oshkosh (WI); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Mentorship program

Generous PTO

Health, vision, dental plan

Company-matching 401(k)

Zusammenfassung

Select Medical is seeking a Patient Service Specialist for our Oshkosh outpatient center. You will be the first point of contact, greeting patients, registering them, and guiding them through their visit and next appointment.

Your role includes scheduling in person and by phone, coordinating with insurers and other stakeholders, and handling co-pays and authorizations. The position is full-time, weekdays, with a compensation range of $18.00–$22.00 per hour and a benefits package designed for 32+

Qualifikationen

• High school diploma or GED required.
• Front desk experience preferred (1 year).
• Healthcare experience preferred.

Aufgaben

• Greet and register patients and provide information about what to expect during their visit and next appointment as they check out.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurance and translation services, market operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Kenntnisse

Front desk experience

Healthcare experience

Jobbeschreibung

Overview

Position:Patient Service Specialist

Location: 1931 South Washburn Oshkosh, Wisconsin 54904

Type of Employment:Full-time

Schedule: Weekdays, Monday through Friday

Compensation:$18.00 - $22.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans