Medical Front Office - Patient Service Specialist

SSM Health; Yardley (Bucks County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a leading healthcare provider where you'll play a crucial role in ensuring patients have a seamless experience from the moment they enter the facility. As a Patient Service Specialist, you will be the first point of contact, responsible for greeting and registering patients, scheduling appointments, and managing insurance verifications. This position offers a supportive work environment with comprehensive benefits, including generous PTO and health plans. If you’re passionate about patient care and looking for a fulfilling role, this opportunity is perfect for you.

Benefits

Generous PTO

Comprehensive medical/RX plan

401(k) retirement plan

Life and disability protection

Qualifications

• 1 year of front desk experience in a healthcare setting.
• Experience with insurance verification is preferred.

Responsibilities

• Greet and register patients, providing information on their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Patient Registration

Communication Skills

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Yardley, PA

Type of Employment: Full-time

Schedule: Weekdays (Hours Vary by clinc needs)

Compensation: Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Yardley, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 year of Front Desk Experience
• Healthcare experience

Preferred:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.