Medical Front Office - Patient Service Specialist

Select Physical Therapy; Cromwell (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in health care is seeking a dedicated Patient Service Specialist to join their team in Cromwell. This role is pivotal in ensuring smooth patient interactions and efficient front desk operations. With a focus on customer service, you will enhance the patient experience from the moment they enter the facility. The company offers mentorship programs and generous PTO, making it an ideal place to grow your career in health care. Join a supportive environment that values your health and well-being through comprehensive benefits and a commitment to work-life balance.

Benefits

Generous PTO

Medical, RX, vision, and dental plans

Company-matching 401(k)

Life and disability insurance

Qualifications

• Strong customer service skills to assist patients effectively.
• Excellent communication skills for patient interactions.

Responsibilities

• Manage patient interactions and business operations at the front desk.
• Provide an exceptional experience for patients from the waiting room.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at Select Physical Therapy.

Position: Patient Service Specialist

Location: Cromwell, CT

Type of Employment: Full-time

Schedule: Weekdays - Varies

Compensation: $17 - $20/hour (pending experience)

As a patient service specialist at our outpatient physical therapy center in Cromwell, you'll manage both patient interactions and business operations at the front desk. Your role is crucial in providing an exceptional experience for our patients, influencing their care journey even before they leave the waiting room.

Why Join Us:

• Start Strong: Mentorship and orientation programs for a smooth transition
• Recharge & Refresh: Generous PTO for work-life balance
• Your Health Matters: Medical, RX, vision, and dental plans
• Invest in Your Future: Company-matching 401(k), life, and disability insurance

Check out the video below for more insights into the work of our Patient Service Specialists!

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Wellness and Fitness Services, Hospitals and Health Care, Medical Practices