Medical Front Office - Patient Service Specialist

SSM Health; Bala Cynwyd (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Service Specialist in Bala Cynwyd. In this pivotal role, you will enhance patient experiences by managing front desk operations, greeting patients, and ensuring smooth appointment scheduling. This full-time position offers generous benefits, including comprehensive health plans and a supportive work environment. If you're passionate about making a difference in patient care and thrive in a dynamic setting, this opportunity is perfect for you. Be part of a team that values your contributions and invests in your future!

Benefits

Generous PTO

Comprehensive medical/RX plan

Vision and dental plans

401(k) retirement plans

Life and disability protection

Qualifications

• 1 year front desk experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance authorizations.

Skills

Customer Service

Communication

Scheduling

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Bala Cynwyd, PA

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary), Starting as early as 7am and 2 evenings until 7pm per week

Compensation:Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Bala Cynwyd, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.