Medical Front Office - Patient Service Specialist

Physio; Lawrenceville (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Front Office - Patient Service Specialist to enhance patient experiences. In this role, you will be the first point of contact for patients, ensuring smooth registration and appointment scheduling. Your responsibilities will include managing communications with various stakeholders and handling insurance verifications. This position offers a full-time schedule with a commitment to diversity and equal opportunity. If you are passionate about customer service and have experience in a medical office, this is the perfect opportunity for you.

Qualifications

• 1 Year of Scheduling Experience required.
• 1 Year of Medical Office Experience required.

Responsibilities

• Greet and register patients, providing visit expectations.
• Schedule patient appointments in person and via phone.

Skills

Customer Service

Scheduling

Insurance Verification

Education

High School Diploma/GED

Job description

Medical Front Office - Patient Service Specialist

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Overview

Position: Patient Service Specialist

Location: Lawrenceville, GA

Employment Type: Full-time

Schedule: Weekdays - Varies (40 hours/week)

Compensation: Starting at $15/hour (pending experience). Actual pay will be based on skills and experience.

Responsibilities

• Greet and register patients, provide visit expectations, and inform about next appointments.
• Schedule patient appointments in person and via phone.
• Communicate regularly with attorney offices, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications

Minimum:

• High School Diploma/GED
• 1 Year of Scheduling Experience
• 1 Year of Medical Office Experience

Preferred:

• Insurance Verification Experience
• 1 Year of Front Desk Experience
• Customer Service Experience

Additional Information

Physio is committed to diversity and equal opportunity. Qualified applicants will be considered without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, disability, veteran status, or any other protected characteristic.