Medical Front Office - Patient Service Specialist

Select Physical Therapy; Houston (TX); On-site; Full time

Job summary

A leading company in Houston is seeking a Medical Front Office - Patient Service Specialist. In this full-time role, you will be the first point of contact for patients, ensuring they have an exceptional experience. Your responsibilities will include managing patient interactions and supporting the business side of operations. Join a supportive team with great benefits, including comprehensive health plans and a 401(k) retirement plan.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company-matching 401(k) retirement plans

Life and disability protection

Qualifications

• Entry level position requiring strong customer service skills.
• Ability to manage patient interactions effectively.

Responsibilities

• Manage patient side and business side of the center.
• Ensure exceptional patient experience from the front desk.

Skills

Customer Service

Communication

Job description

Medical Front Office - Patient Service Specialist

Join to apply for the Medical Front Office - Patient Service Specialist role at Select Physical Therapy

Position:

Patient Service Specialist

Location:

Houston, TX

Type of Employment:

Full-time

Schedule:

Monday - Friday (Hours Vary)

Compensation:

Starting at $15/hr (Pending experience)

When patients enter our outpatient physical therapy center in Houston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Wellness and Fitness Services
• Hospitals and Health Care
• Medical Practices