Medical Front Office - Patient Service Specialist

Select Medical; Apollo (Armstrong County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Specialist to join their team. In this vital role, you will be the first point of contact for patients, ensuring they have a smooth and welcoming experience from the moment they arrive. Your responsibilities will include greeting patients, scheduling appointments, and managing communications with insurance companies and other stakeholders. This position offers a unique opportunity to make a significant impact on patient care and satisfaction. If you are passionate about healthcare and customer service, this role could be the perfect fit for you!

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage communications with various parties.

Skills

Patient Registration

Communication Skills

Scheduling Appointments

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Apollo, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary as needed)

Compensation: Starting at $14/hr pending experience

When patients enter our outpatient physical therapy center in Apollo, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.