Medical Front Office - Patient Service Specialist - Float

Select Medical; Houston (TX); On-site; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Service Specialist to enhance the patient experience at their Houston facility. In this vital role, you will be the first point of contact for patients, ensuring they feel welcomed and informed. Your responsibilities will include managing patient registrations, scheduling appointments, and coordinating with insurance providers. This position offers a chance to make a significant impact on patient care while working in a supportive and dynamic environment. If you are passionate about healthcare and customer service, this opportunity is perfect for you.

Qualifications

• 1 year of medical office experience required.
• 1 year of front desk experience required.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and communicate with insurance companies.

Skills

Patient Registration

Communication Skills

Insurance Verification

Education

High School Diploma/GED

Job description

Medical Front Office - Patient Service Specialist - Float

Job ID: 325347

Full Time

Location: 9055 Katy Freeway, Houston, TX 77024

Job Posting Date: 2025-04-09

Job Description

Location: Houston, TX (Hedwig)

Type of Employment: Fulltime (FLOAT)

Schedule: Weekdays - Varies

Compensation: Starting at $15/hour (Pending experience)

When patients enter our outpatient physical therapy center in Houston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Qualifications

Minimum Qualifications:

• High School Diploma/GED required.
• 1 Year of Medical Office Experience.
• 1 Year of Front Desk Experience.

Preferred Qualifications:

• Insurance Verification Experience.

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.