Medical Front Office - Patient Service Specialist

Select Medical; Conway (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Select Medical is seeking a full-time Patient Service Specialist at our outpatient physical therapy center in Conway, AR. In this role, you will ensure patients receive a welcoming experience and manage essential administrative duties including scheduling and insurance processing. Join us for an opportunity to make a meaningful impact in patient care, supported by our strong benefits including comprehensive health plans and a 401(k).

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

401(k) retirement plans

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients; provide appointment information.
• Schedule patient appointments via phone and in person.
• Collect co-pays; manage insurance verifications.

Skills

Communication

Customer Service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Conway, AR

Type of Employment:Full-time

Schedule: Monday - Friday

Compensation:$15.00/hr (Pending Experience)

When patients enter our outpatient physical therapy center in Conway, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED

Preferred Qualifications:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans