Medical Front Office - Patient Service Specialist - Float

Select Medical; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in outpatient physical therapy is seeking a Patient Service Specialist to join their team. The role includes welcoming patients, managing appointments, and handling insurance processes. Offering competitive pay, this position allows for growth in a supportive and diverse environment.

Benefits

Mentorship and orientation programs

Generous PTO

Comprehensive medical and dental plans

401(k) retirement plans

Qualifications

• Must have a High School Diploma or GED.

Responsibilities

• Greet and register patients as they arrive for visits.
• Schedule patient appointments and manage communications with various stakeholders.
• Collect co-pays and manage insurance approvals.

Skills

Customer Service

Communication

Organization

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist - Float

Location: Will Travel to Different Locations

• Home Clinic (6318 Forbes Avenue Pittsburgh, PA 15217)

Type of Employment: PRN (as needed)

Schedule: Weekdays (Hours Vary)

Compensation:$15/hr. (based on experience

**Employee will float to clinics in/around Southern Allegheny County**

When patients enter our outpatient physical therapy center in Pittsburgh, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.