Medical Front Office - Patient Service Specialist

Select Medical; Harrisburg (Dauphin County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO

Medical plan

401(k)

Life & disability

Job summary

Select Medical in Harrisburg, PA is seeking a Patient Service Specialist to manage front desk operations, greet patients, schedule appointments, and handle payer authorizations and co-pays. This full-time role requires healthcare experience and offers benefits including PTO and a 401(k) plan. Hours are Monday–Friday with evenings as needed.

The position emphasizes delivering a positive patient experience from arrival through checkout within our outpatient physical therapy center.

Qualifications

• High School Diploma or GED is required.
• Healthcare experience is preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Communicate with parties such as attorney offices, insurance companies, translation services, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

Position: Patient Service Specialist

Location: 4033 Linglestown Rd, Suite 2, Harrisburg, PA 17112

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/3 evening till 6pm per week)

Compensation: $17.00 - $23.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Harrisburg, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

• High School Diploma or GED
• Healthcare experience

Preferred

• 1 Year of Medical Office Experience