Medical Front Office - Patient Service Specialist

Select Medical; Ohio; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Start Strong

Recharge & Refresh

Your Health Matters

Invest in Your Future

Job summary

Select Medical in Columbus, Ohio, is seeking a Patient Service Specialist to greet patients, handle check-out duties, and coordinate scheduling at our outpatient PT center. The role requires excellent front-desk and communication skills and a willingness to support both patient and business aspects of the center.

The position is full-time with a Monday–Friday schedule, some evenings, and a pay range of $16.00–$19.00 per hour depending on experience. Benefits are offered for full-time staff.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about next appointments.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorney offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk experience

Customer service

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: 6465 East Broad Street Suite B Columbus, OH 43213

Type of Employment:Full-time

Schedule: Monday - Friday (hours vary/2 evenings until 7pm per week)

Compensation:$16.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Columbus, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans