Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Fort Washington (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

NovaCare Rehabilitation is seeking a Medical Front Office - Patient Service Specialist to enhance patient experiences at their Fort Washington location. This full-time position involves greeting patients, scheduling appointments, and managing insurance communications. Ideal candidates will have front desk experience and a commitment to customer service.

Benefits

Mentorship and orientation programs

Generous PTO

Comprehensive medical/RX

Company-matching 401(k)

Qualifications

• 1 Year of Front Desk Experience
• Ability to manage patient interactions effectively.

Responsibilities

• Greet and register patients, providing necessary information.
• Schedule appointments via phone and in person.
• Collect co-pays and manage insurance authorizations.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

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NovaCare Rehabilitation provided pay range

This range is provided by NovaCare Rehabilitation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

Overview

Position:

Medical Front Office -

Patient Service Specialist

Location:

1244 Fort Washington Ave, Ste M1, Fort Washington, PA 19034

Type of Employment:Â

Full-time

Schedule

Weekdays (Hours Vary)

Compensation

$17-$18/hour - based on experience

When patients enter our outpatient physical therapy center in Fort Washington

we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start StrongOur mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
  
  

Check out the video below for additional insight into the work of our Patient Service Specialists!Â

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  
  

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Front Desk Experience
  
  

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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