Medical Front Office - Patient Service Specialist

Select Physical Therapy; Arlington (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Select Physical Therapy is seeking a Medical Front Office - Patient Service Specialist. This entry-level position involves managing patient interactions and essential administrative tasks in a healthcare setting. Ideal candidates have strong customer service and organizational skills, ensuring all patients have an exceptional experience from the moment they arrive. Comprehensive benefits and mentorship programs are provided for full-time employees.

Benefits

Generous PTO

Comprehensive health, vision, and dental insurance

Company-matching 401(k) plan

Mentorship and orientation programs

Life and disability insurance

Qualifications

• Entry-level role with foundational administrative skills required.
• Experience in customer service or similar is a plus.
• Basic understanding of healthcare practices is preferred.

Responsibilities

• Manage patient interactions and administrative tasks.
• Ensure exceptional patient experience from arrival.
• Assist with scheduling and coordination of patient care.

Skills

Customer Service

Communication

Organization

Education

High School Diploma

Job description

Medical Front Office - Patient Service Specialist

Join us as a Medical Front Office - Patient Service Specialist at Select Physical Therapy.

Position Details

• Location: Arlington, VA
• Type of Employment: Full-time
• Schedule: Weekdays - Monday to Thursday (11am to 7:30pm) & Friday (7am to 3:30pm)
• Compensation: $18-$20/hour (Pending experience)

In this role, you will manage patient interactions and administrative tasks at our outpatient physical therapy center, ensuring an exceptional experience for every patient from the moment they arrive.

Benefits (for full-time employees working 32+ hours/week)

• Mentorship and orientation programs for a successful start
• Generous PTO for work-life balance
• Comprehensive health, vision, and dental insurance
• Company-matching 401(k) plan, life, and disability insurance

Check out the video below for more insights into the role of our Patient Service Specialists!

Additional Information

• Seniority level: Entry level
• Job function: Healthcare Provider
• Industries: Wellness and Fitness Services, Hospitals and Healthcare, Medical Practices