Medical Front Office - Patient Service Specialist

Select Medical; Concord (NH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Service Specialist to enhance the patient experience at their outpatient physical therapy center. In this vital role, you will be the first point of contact for patients, ensuring they feel welcomed and informed. Your responsibilities will include greeting and registering patients, scheduling appointments, and handling insurance communications. This part-time position offers a unique opportunity to make a significant impact on patient care while working in a supportive environment. If you are passionate about customer service and want to contribute to a positive healthcare experience, this role is perfect for you.

Qualifications

• High School Diploma or GED is required for this role.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments and manage communication with various parties.
• Collect co-pays and manage insurance authorizations.

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Concord, MA

Type of Employment: Part Time

Schedule: Weekdays - 2 evenings until 8pm

Compensation: Starting at $15/hour (Pending experience)

When patients enter our outpatient physical therapy center in Concord, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.