Medical Front Office - Patient Service Specialist

Select Medical; Elk Grove (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the healthcare field is looking for a Patient Service Specialist to join their Elk Grove office. This full-time position requires a friendly individual to handle front desk duties, including patient scheduling, insurance verification, and client interaction, ensuring an exceptional experience for every patient. Candidates should demonstrate good communication skills, with bilingual abilities preferred.

Qualifications

• 1 Year of Front Desk Experience preferred.
• 1 Year of Scheduling Experience required.
• Experience in a Medical Office is preferred.

Responsibilities

• Greet and register patients, manage appointments.
• Collect co-pays and conduct insurance verifications.
• Communicate regularly with insurance and attorney offices.

Skills

Patient communication

Scheduling

Insurance verification

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Overview

Medical Front Office - Patient Service Specialist

San Francisco, California

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.

Job Description

When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

Schedule:

• Center Location: 9281 Office Park Cir Suite 100, Elk Grove, CA 95758
• Type of Employment: Full Time
• Hours: Weekdays (8am-5pm or 9am-6pm)
• Compensation $21.00 - $24.00/hour based on experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Scheduling Experience

Preferred Qualifications:

• Bilingual (English/Spanish Speaking)
• 1 Year of Medical Office Experience
• Insurance Verification Experience

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Equal Opportunity Employer/including Disabled/Veterans