Medical Front Office - Patient Service Specialist

Select Medical; Harrisburg (Dauphin County); On-site; Full time

Job summary

Un centre de thérapie physique à Harrisburg cherche un 'Patient Service Specialist' à temps plein. Ce rôle crucial implique d'accueillir les patients, de gérer les rendez-vous, et de collaborer avec divers acteurs pour assurer une expérience client exceptionnelle. Avec une orientation et un mentorat de qualité, ce poste offre de nombreux avantages, y compris un solide plan de santé et un 401(k) assorti.

Benefits

Mentorat et programmes d'orientation

Congés payés généreux

Plan de santé complet

Plans de retraite avec participation de l'entreprise

Qualifications

• Diplôme de lycée ou GED requis.
• Une expérience dans le domaine de la santé est préférée.
• Expérience d'1 an à un poste de réception souhaitée.

Responsibilities

• Accueillir et enregistrer les patients, fournir des informations sur leurs visites.
• Planifier des rendez-vous en personne et par téléphone.
• Gérer les paiements, les approbations des payeurs et les autorisations d'assurance.

Skills

Communication

Gestion du temps

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Harrisburg, PA

Type of Employment:Full-time

Schedule: Monday/Wednesday/Thursday (8am-7pm), Tuesday/Friday (8am-1pm)

Compensation:Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Harrisburg, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Health care experience
• 1 year of Front Desk Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans