Medical Front Office - Patient Service Specialist

Select Physical Therapy; Concord (NH); On-site; USD 33,000 - 39,000; Full time

Job summary

A leading physical therapy company is seeking a Medical Front Office - Patient Service Specialist. This role is pivotal in delivering exceptional patient experiences at their outpatient center. Responsibilities include managing patient interactions, handling administrative tasks, and contributing to a welcoming environment. Full-time employees enjoy generous benefits including PTO, health plans, and retirement options.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

Company matching 401(k) retirement plans

Mentorship and orientation programs

Qualifications

• Entry level position in a healthcare environment.
• Experience in customer service is a plus.
• Ability to handle diverse patient interactions.

Responsibilities

• Manage patient interactions at the front desk.
• Handle administrative tasks related to patient care.
• Ensure a positive experience for patients from arrival to departure.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma

Job description

Medical Front Office - Patient Service Specialist

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Medical Front Office - Patient Service Specialist

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Position: Patient Service Specialist

Location: Concord , MA

Type of Employment: Fulltime

Schedule: Weekdays - Varies

Compensation: Starting at $16/hour (Pending experience)

When patients enter our outpatient physical therapy center in Concord , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
  
  

Check out the video below for additional insight into the work of our Patient Service Specialists!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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