Medical Front Office - Patient Service Specialist

Select Medical; Bala Cynwyd (PA); On-site; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Service Specialist in Bala Cynwyd. In this vital role, you'll be the first point of contact for patients, ensuring they have a welcoming and informative experience. Your responsibilities will include greeting patients, scheduling appointments, and managing communications with insurance and legal parties. This position offers the chance to make a significant impact on patient care while working in a supportive environment. If you're passionate about customer service and healthcare, this is the perfect opportunity to advance your career in a dynamic setting.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk or healthcare experience preferred.

Responsibilities

• Greet and register patients, providing information about their visits.
• Schedule appointments and communicate with insurance companies.

Skills

Customer Service

Communication

Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Bala Cynwyd, PA

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary), Starting as early as 7am and 2 evenings until 7pm per week

Compensation:Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Bala Cynwyd, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.