Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation; Morrisville (Bucks County); On-site; Full time

Job summary

Join a forward-thinking company as a Medical Front Office - Patient Service Specialist, where you'll be the first point of contact for patients in a vibrant outpatient physical therapy center. Your role will involve managing patient check-ins, scheduling appointments, and providing exceptional customer service. With a focus on creating a welcoming environment, you'll play a crucial part in ensuring patients have a positive experience. This full-time position offers competitive compensation and opportunities for career advancement in a supportive work environment. If you thrive in fast-paced settings and enjoy helping others, this is the perfect opportunity for you.

Benefits

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office preferred.

Responsibilities

• Greet patients and manage the check-in process.
• Schedule patient appointments and manage the appointment calendar.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Customer Service

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Medical Front Office - Patient Service Specialist

NovaCare Rehabilitation

Overview:

Position: Medical Front Office - Patient Service Specialist

Location: Yardley, PA

Type of Employment: Full-time

Schedule: Weekdays (Hours Vary by clinic needs)

Compensation: Starting at $17/hr pending experience

When patients enter our outpatient physical therapy center in Yardley, we want them to have an exceptional experience starting at the front office.

Responsibilities:

1. Greet patients and manage the check-in process.
2. Schedule patient appointments and manage the appointment calendar.
3. Answer phone calls and respond to patient inquiries.
4. Collect patient information and verify insurance details.
5. Maintain a clean and organized front office area.

Qualifications:

1. High school diploma or equivalent.
2. Previous experience in a medical office preferred.
3. Strong communication and interpersonal skills.
4. Proficient in Microsoft Office Suite.
5. Ability to work in a fast-paced environment.

Benefits:

1. Competitive compensation.
2. Great work environment.
3. Career advancement opportunities.