Medical Front Office - Patient Service Specialist

Select Medical; Auburn (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, dental, vision, Rx coverage

Company-matching 401(k)

Job summary

Select Medical in Auburn, Maine, is seeking a Medical Front Office - Patient Service Specialist to manage front-desk and business-side tasks in our outpatient PT centers. The role supports exceptional patient experiences, handles scheduling, co-pays, and insurance verifications.

The position is full-time with a Monday–Friday schedule. Compensation ranges from $18.00 to $20.00 per hour, reflecting benefits for full-time staff and opportunities for growth within the center.

Qualifications

• High School Diploma or GED required.
• Scheduling experience preferred.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Scheduling

Insurance verification

Communication

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Job ID 388288

Full Time

730 Center Street, Suite 9
Auburn , ME 04210-6316

Compensation: $18.00 - $20.00/hour

Job Description

Location: 730 Center Street, Suite 9 Auburn, Maine 04210

Type of Employment: Full-time

Schedule: Weekdays, Monday through Friday

Compensation: $18.00 - $20.00/hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong : Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Insurance Verification Experience
• 1 Year of Scheduling Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans