Medical Front Office - Office Assistant

Select Medical; Middletown (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

A forward-thinking company is seeking a dedicated Medical Front Office Assistant to enhance patient experiences at the front desk. This role involves coordinating appointments, maintaining patient records, and ensuring a clean and welcoming environment. Ideal candidates will possess strong customer service skills and a commitment to compliance with healthcare regulations. Join a dynamic team that values diversity and is dedicated to providing exceptional care. If you're passionate about making a difference in patient care and thrive in a supportive environment, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare office setting preferred.

Responsibilities

• Answer and direct telephone calls and schedule patient appointments.
• Maintain accurate patient files and electronic medical records.

Skills

Customer Service Skills

Healthcare Office Experience

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Office Assistant

Location: Middletown, PA

Type of Employment: Per Diem/PRN **Hours are not gauranteed**

Schedule: Weekdays (Hours vary as needed)

Compensation: Starting at $15/hr pending experience

At Select Physical Therapywe believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Experience working in a healthcare office setting
• Customer service skills

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.