Medical Front Office - Office Assistant - Float

Select Medical; Conshohocken (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Medical Front Office Assistant to enhance patient experiences at their clinics. This role involves answering calls, scheduling appointments, and maintaining patient records. The ideal candidate will have strong customer service skills and a background in medical office settings. Join a team dedicated to providing excellent care and support, ensuring a welcoming environment for patients and their families. If you are organized, detail-oriented, and passionate about healthcare, this opportunity is perfect for you to make a difference in patients' lives.

Qualifications

• High school diploma required; GED accepted.
• 1 year of front desk or medical office experience preferred.

Responsibilities

• Answer and direct calls, schedule patient appointments.
• Maintain accurate patient files and electronic medical records.
• Ensure a positive patient experience and maintain cleanliness.

Skills

Customer Service Skills

Data Entry

Computer Proficiency

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

Position: Medical Front Office - Office Assistant - Float

Location: Primary Clinic (1628 Butler Pike Conshohocken, PA), Other sites (1000 S Easton Road suite 207 Wyncote, PA and 19 West Highland Ave Chestnut Hill Philadelphia, PA)

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary), 2-3 evenings per week

Compensation: Starting at $16/hr pending experience

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience - starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• Strong customer service skills/proficient with computer work and data entry: excel/word/outlook

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.