Medical Front Office Manager

Complete Care; The Villages (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in healthcare is looking for a passionate Practice Manager to lead their office operations. This dynamic role requires a blend of managerial expertise, administrative skills, and exceptional customer service. As a Practice Manager, you will oversee front desk management, staff supervision, and patient relations, ensuring a seamless experience for all. Join a thriving environment where your contributions will directly impact patient care and office efficiency. If you are ready to bring your passion for excellence to the healthcare field, this opportunity is perfect for you!

Qualifications

• Strong organizational and multitasking abilities are essential.
• Excellent interpersonal and communication skills are required.

Responsibilities

• Manage front desk operations and ensure smooth patient check-in/check-out.
• Supervise staff training and conduct performance evaluations.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Leadership Skills

Attention to Detail

Tools

eClinicalWorks

Office Software

Job description

Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.

Summary of Duties: Are you a dynamic individual with a passion for healthcare administration and a knack for leading high-performing teams? We are seeking a talented Practice Manager to take the reins and ensure the seamless operation of our Complete Care office. This role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk!

Key Responsibilities:

• Front Desk Management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling.
• Staff Supervision: oversee training and productivity of the front desk, conducting regular performance evaluations with constructive feedback, and cultivating a positive and collaborative work environment.
• Patient Relations: address patient concerns regarding billing, insurance and legal inquiries while providing the highest levels of customer service and maintaining patient compliance.
• Office Efficiency and Compliance: guaranteeing office is properly stocked with necessary equipment and ensuring to implement and optimize efficient office workflows and processes.
• Reporting: hosting weekly meetings to review data with the staff to help identify/discuss strategies for improvements for patient care, enrollments, etc.

Qualifications and Skills:

• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required.
• Leadership and supervisory skills.
• Consistent professional conduct and meticulous attention to detail.
• Excellent verbal and written communication skills.

Hours:

• Monday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Tuesday: 12:30PM-7:00PM
• Wednesday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Thursday: 12:30PM-7:00PM
• Friday: 7:00AM-1:00PM

If you're ready to be an integral part of a thriving healthcare environment, apply now and bring your passion for excellence to Complete Care! Your journey to a rewarding career starts here.

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