Medical Front Office - Denton, TX

North Star Diagnostic Imaging; Denton (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

PTO per Hour Worked

Scrubs

Job summary

North Star Diagnostic Imaging in Flower Mound, TX, seeks a friendly front desk receptionist to greet patients, schedule appointments, collect payments, and maintain records.

You will help patients, answer inquiries, and protect confidentiality, while supporting an efficient reception area and team. This full-time, on-site role includes Saturday shifts and benefits such as scrub provisions and PTO.

Qualifications

• Experience greeting patients and answering inquiries.
• Scheduling appointments and maintaining records.
• Handling patient payments and accounts.

Responsibilities

• Greet patients and visitors in person or by phone and respond to inquiries.
• Schedule appointments and keep patient records organized.
• Maintain patient accounts and update personal and financial information.
• Collect patient charges and assist with third-party claims.
• Protect patient confidentiality and privacy.
• Follow policies and contribute to team goals.

Skills

Multi-tasking

Flexibility

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Job description

Current position is Monday-Friday 8am - 5pm and shifts available on Saturday in Flower Mound

$19/Hour

Job Purpose:

• Serves patients and referring physiciansby scheduling appointments; maintaining records and accounts; Taking patient payments; etc.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

• PTO per Hour Worked
• Scrubs