Medical Front Office Assistant Neurology

Ascension; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b)

Paid time off

Tuition reimbursement

Employee assistance program

Professional development

Job summary

Ascension is seeking a Front Desk/Patient Access teammate in Austin, TX for the Neurosciences department. You will greet patients, verify demographics, process insurance authorizations, and schedule visits.

You’ll also handle charge entry, co-pays, and daily financial reconciliations while providing general clerical support in a fast-paced healthcare setting. The role requires a high school diploma or equivalent or 1 year of related experience; licensure can substitute as allowed.

Qualifications

• High School diploma or equivalent or 1 year of related experience.
• Note: licensure/certification can substitute education or experience if applicable.

Responsibilities

• Greet patients and visitors, check in/out and verify demographic information.
• Obtain and verify insurance authorizations and precertifications; schedule appointments.
• Enter, review and submit charges for procedures; collect co-pays and reconcile deposits.
• Provide general office and clerical support to the Neurosciences department.

Skills

Customer service

Medical office duties

Data entry

Education

High School diploma or equivalent

1 year of applicable job-specific experience

Tools

Billing software

Job description

• Facility: Dell Children's Specialty Pavilion
• Schedule: Full-time | Monday-Friday 8am-5pm

Your future role at a glance

• Location: Austin, TX
• Facility: Dell Children's Specialty Pavilion
• Department: Neurosciences
• Schedule: Full-time | Monday-Friday 8am-5pm

How you’ll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.