Medical Front Office

Trinity Employment Specialists; Oklahoma City (OK); On-site; USD 25,000 - 28,000; Full time

Job summary

Trinity Employment Specialists is seeking a friendly Medical Front Office Assistant for a kidney clinic in Oklahoma City, OK. You will handle patient check-in/check-out, scheduling, insurance verification, and accurate record-keeping in EPIC.

The role emphasizes strong customer service, clear patient communication, and the ability to multitask in a fast-paced clinical setting. In-person, daytime hours with a focus on administrative support for clinicians.

Qualifications

• Experience with EPIC EMR is preferred or required.
• Ability to manage front-office tasks with strong organizational skills.
• Excellent patient-facing communication and customer service abilities.

Responsibilities

• Greet and check in patients professionally.
• Schedule appointments and manage provider calendars.
• Verify insurance and collect copays.
• Update patient information in the EMR.
• Coordinate referrals and prior authorizations.
• Answer inbound and outbound calls and provide patient support.

Skills

Customer service

Patient communication

Scheduling

Patient check-in/out

Multitasking

Education

High School Diploma or equivalent

Tools

EPIC EMR

Job description

Medical Front Office Assistant – Kidney Clinic

Oklahoma City, OK Pay: $18.00–$20.00 per hour (Based on Experience) Schedule: Monday–Friday | 8:30 A.M - 5:00 P.M Job Type: In-Person | Front Office | Specialty Clinic

Must-Have Requirements

• EPIC EMR experience required
• Previous medical front office or healthcare admin experience preferred
• Strong customer service and patient communication skills
• Experience with scheduling and patient registration preferred
• Familiarity with insurance verification and medical terminology (plus)
• Ability to multitask in a fast-paced clinic environment
• High School Diploma or equivalent

Position Summary

We are seeking a friendly and organized Medical Front Office Assistant to support a busy and established kidney clinic. This role is responsible for patient check-in/check-out, scheduling, insurance verification, and maintaining accurate patient records in EPIC. The ideal candidate provides excellent customer service and helps ensure a smooth and positive patient experience.

Essential Duties & Responsibilities

• Greet and check in patients professionally
• Schedule appointments and manage provider calendars
• Answer inbound and outbound phone calls
• Verify insurance and collect copays
• Update patient information in EPIC
• Coordinate referrals and prior authorizations
• Send appointment reminders and follow-ups
• Support clinical and administrative staff as needed

TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER