Medical Front Office

Trinity Employment Specialists; Tulsa (OK); On-site; USD 30,000 - 38,000; Full time

Job summary

Trinity Employment Specialists is seeking a friendly and organized Patient Registration / Front Office Associate in Tulsa, OK to join a busy women's healthcare practice. You will handle check-in/out, scheduling, and payments while delivering excellent customer service.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced medical setting. Evening/weekend availability may be needed based on business needs.

Qualifications

• High school diploma or equivalent required.
• Experience in office, customer service, or healthcare preferred.
• Medical office training or experience is a plus.
• Basic computer and typing skills.
• Ability to learn and use medical software systems.
• Strong communication and interpersonal skills.
• Professional, friendly, and patient-focused demeanor.
• Ability to remain calm and courteous with patient concerns.
• Strong attention to detail and organizational skills.
• Ability to multitask effectively in a busy environment.

Responsibilities

• Welcome patients and visitors in a friendly and professional manner.
• Assist patients with check-in and check-out procedures.
• Review upcoming appointments and verify required paperwork and insurance information.
• Collect and scan/copy patient identification and insurance information.
• Collect copayments, coinsurance, and outstanding balances.
• Update patient information and maintain accurate records.
• Notify medical staff when patients are ready for their appointment.
• Answer phones and assist with patient questions and concerns.
• Schedule follow-up appointments and provide appointment reminders.
• Maintain patient confidentiality and follow HIPAA and compliance guidelines.
• Keep the reception area clean, organized, and welcoming.
• Request office supplies as needed.
• Assist with other front office duties as assigned.

Skills

Customer service

Communication

Multitasking

Organization

HIPAA compliance

Medical software

Typing

Education

High school diploma or equivalent

Tools

Medical software

Job description

Patient Registration / Front Office Location: Tulsa, OK Employment Type: Full-Time Schedule: Monday-Friday 8am-5pm

Position Summary

We are seeking a friendly, professional, and organized Patient Registration / Front Office Associate to join a busy women's healthcare practice. This position will be responsible for providing excellent customer service while assisting patients with the check-in and check-out process, scheduling, payments, and front office administrative duties. The ideal candidate will be comfortable working in a fast-paced medical office, handling multiple tasks at once, and communicating professionally with patients and staff.

Key Responsibilities

• Welcome patients and visitors in a friendly and professional manner.
• Assist patients with check-in and check-out procedures.
• Review upcoming appointments and verify required paperwork and insurance information.
• Collect and scan/copy patient identification and insurance information.
• Collect copayments, coinsurance, and outstanding balances.
• Update patient information and maintain accurate records.
• Notify medical staff when patients are ready for their appointment.
• Answer phones and assist with patient questions and concerns.
• Schedule follow-up appointments and provide appointment reminders.
• Maintain patient confidentiality and follow HIPAA and compliance guidelines.
• Keep the reception area clean, organized, and welcoming.
• Request office supplies as needed.
• Assist with other front office duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous office, customer service, or healthcare experience preferred.
• Medical office or medical training experience is a plus.
• Basic computer and typing skills.
• Ability to learn and use medical software systems.
• Strong communication and interpersonal skills.
• Professional, friendly, and patient-focused demeanor.
• Ability to remain calm and courteous when handling patient concerns.
• Strong attention to detail and organizational skills.
• Ability to multitask effectively in a busy environment.

Physical Requirements

• Ability to stand and sit for extended periods.
• Ability to walk, bend, stoop, squat, and reach as needed.
• Ability to occasionally lift or maneuver up to 20 pounds.
• Evening and/or weekend hours may occasionally be required based on business needs.

TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTION EMPLOYER