Medical Front Desk Specialist: Scheduling & Billing

Canyon View Medical Group; Santaquin (UT); On-site; USD 28,000 - 42,000; Full time

Job summary

Canyon View Medical Group in Santaquin, Utah, is seeking a front office receptionist for our Family Medicine division. Availability for some weekday evenings is needed. You will greet patients, schedule appointments, enroll patients in the Patient Portal, and maintain records and accounts.

Responsibilities include coordinating with providers, managing patient flow, and safeguarding confidential information while delivering courteous, efficient service to patients and visitors.

Qualifications

• Front desk experience in a medical setting preferred.
• Ability to multitask and manage sensitive patient information with discretion.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and visitors in person or by phone, answering inquiries or directing them accordingly.
• Enroll patients in the Patient Portal and explain its benefits.
• Schedule appointments and manage the calendar to optimize provider time.
• Notify providers of patient arrivals and delays to keep on‑time schedules.
• Maintain patient records and accounts, including financial information.
• Process charges, handle billing tasks, and assist with third‑party claims.
• Maintain reception area and ensure confidentiality of information.
• Monitor and reorder office supplies and maintain equipment as needed.

Skills

Multi-tasking

Flexibility

Telephone skills

Customer service

Time management

Organization

Attention to detail

Scheduling

Word processing

Professionalism

Quality focus

Job description

Canyon View Medical Group in Santaquin, Utah, is seeking a front office receptionist for our Family Medicine division. Availability for some weekday evenings is needed. You will greet patients, schedule appointments, enroll patients in the Patient Portal, and maintain records and accounts.

Responsibilities include coordinating with providers, managing patient flow, and safeguarding confidential information while delivering courteous, efficient service to patients and visitors.