Patient Experience Front Desk Coordinator

Canyon View Medical Group; Springville (UT); On-site; USD 32,000 - 38,000; Full time

Job summary

Canyon View Medical Group in Springville, UT is seeking a friendly medical receptionist to welcome patients, schedule appointments, and manage front-desk tasks with a focus on patient satisfaction.

The role emphasizes accurate data entry, patient confidentiality, and effective communication with patients and providers. Experience in medical front desk is helpful; bilingual skills are a plus.

Join a team dedicated to smooth clinic operations and compassionate patient care.

Qualifications

• Experience as a receptionist in a medical setting is preferred.
• Ability to manage multiple tasks and priorities with attention to detail.
• Strong communication skills and customer service orientation.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the phone.
• Enrolls patients in the Patient Portal and explains enrollment benefits.
• Schedules appointments to optimize patient flow and provider time.
• Notifies providers of patient arrivals and delays to keep on schedule.
• Maintains a calming, informative reception area to reduce patient anxiety.
• Files and retrieves patient records to ensure information is available.
• Updates personal and financial information for patient accounts.
• Records and collects patient charges and manages third-party claims.
• Maintains inventory and orders supplies to keep the office stocked.
• Protects patient rights by keeping information confidential.
• Follows office policies and reports needed changes to operations.
• Provides general administrative support as needed.

Skills

Multitasking

Flexibility

Telephone skills

Customer service

Time management

Organization

Attention to detail

Scheduling

Word processing

Professionalism

Quality focus

Spanish-speaking ability

Job description

Canyon View Medical Group in Springville, UT is seeking a friendly medical receptionist to welcome patients, schedule appointments, and manage front-desk tasks with a focus on patient satisfaction.

The role emphasizes accurate data entry, patient confidentiality, and effective communication with patients and providers. Experience in medical front desk is helpful; bilingual skills are a plus.

Join a team dedicated to smooth clinic operations and compassionate patient care.