Medical Front Desk Specialist — Patient Experience

Trinity Health; Jamaica (GA); On-site; USD 26,000 - 32,000; Full time

Job summary

Family Physicians East in Georgia is seeking a Medical Receptionist to support daily office operations and ensure efficient patient flow. You will schedule appointments, check-in/out patients, handle pre-registration and maintain confidentiality in a busy clinical setting.

This role requires strong communication, attention to detail, and a professional demeanor. Experience with multi-line phones, basic billing support, and document scanning is helpful; training is provided.

Qualifications

• High school graduate or equivalent, business school or formal secretarial training a plus.
• One to two years’ experience preferred.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Review schedules based on provider preference lists and update appropriately.
• Collaborate and communicate regularly with management regarding goals, needs/concerns.

Skills

Customer service

Communication

Organizational skills

Telephone skills

Confidentiality

Education

High school diploma

Tools

Office software

Job description

Family Physicians East in Georgia is seeking a Medical Receptionist to support daily office operations and ensure efficient patient flow. You will schedule appointments, check-in/out patients, handle pre-registration and maintain confidentiality in a busy clinical setting.

This role requires strong communication, attention to detail, and a professional demeanor. Experience with multi-line phones, basic billing support, and document scanning is helpful; training is provided.