Medical Front Desk Specialist — Patient Care & Scheduling

Automatic Data Processing, Inc.; Monroe (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

M-F schedule

PTO

Closed holidays and weekends

Full benefits including 401(k) with a

Job summary

Complete Cardiovascular Center of Monroe is seeking a Front Office Receptionist to join our fast-paced medical clinic in Monroe, LA. The ideal candidate will have a strong background in medical office operations, exceptional multitasking skills, and a professional, patient-focused demeanor.

The role includes greeting patients, scheduling and confirming appointments, collecting co-pays, answering calls, and coordinating diagnostic testing while maintaining HIPAA compliance.

Qualifications

• Minimum of 5 years of experience in a medical office setting.
• Proficient in EMR systems and scheduling software.
• Excellent organizational and communication skills.
• Strong attention to detail and ability to work in a high-volume environment.
• Ability to handle financial transactions with accuracy.

Responsibilities

• Greet and check in patients in a courteous and timely manner.
• Schedule and confirm patient appointments accurately.
• Check out patients and collect co-pays and other payments at the time of service.
• Answer multi-line phones, route calls appropriately, and take clear, concise messages.
• Schedule in-house and hospital diagnostic testing as directed by providers.
• Maintain patient confidentiality in compliance with HIPAA regulations.
• Assist with general front office duties including scanning, filing, and verifying insurance.
• Communicate effectively with clinical and administrative staff to ensure quality patient care.

Skills

Multitasking

Interpersonal skills

Communication skills

Attention to detail

Financial transactions

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Complete Cardiovascular Center of Monroe is seeking a Front Office Receptionist to join our fast-paced medical clinic in Monroe, LA. The ideal candidate will have a strong background in medical office operations, exceptional multitasking skills, and a professional, patient-focused demeanor.

The role includes greeting patients, scheduling and confirming appointments, collecting co-pays, answering calls, and coordinating diagnostic testing while maintaining HIPAA compliance.