Medical Front Desk Receptionist

TAG MedStaffing; Town of Monroe (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

TAG MedStaffing is hiring a Medical Front Desk Receptionist in Monroe, NY for our client, supporting patient registration, appointment scheduling, and front-office operations at a medical clinic. This role will serve as the first point of contact for patients and families, manage patient communications, verify insurance information, and coordinate daily administrative activities.

Full-time, part-time, and per diem opportunities are available.

Qualifications

• High school diploma or GED required; associate degree or medical office training preferred.
• 1+ years of medical receptionist, patient registration, healthcare customer service, or related administrative experience.
• Familiarity with medical office procedures, patient scheduling, insurance verification, and HIPAA regulations.
• Experience with electronic health records (EHR/EMR), scheduling systems, data entry, and payment processing preferred.
• Strong communication, organization, attention to detail, professionalism, empathy, confidentiality, and ability to multitask in a busy healthcare environment.

Responsibilities

• Patient Registration: Greet patients and families, complete check-in procedures, verify demographic information, and maintain accurate registration records.
• Appointment Scheduling: Schedule patient appointments, coordinate walk-in visits, and manage patient flow in collaboration with clinical staff.
• Patient Communication: Answer incoming calls, respond to patient inquiries, relay messages, and provide professional customer service.
• Insurance Verification: Verify insurance eligibility, collect copayments, process patient payments, and maintain accurate billing information.
• Medical Records: Update electronic health records, process patient documentation, and maintain compliance with HIPAA confidentiality requirements.
• Front Office Operations: Maintain organized reception areas, manage administrative supplies, and support efficient daily clinic operations.

Skills

Customer service

Communication

Attention to detail

Multitask

Education

High school diploma or GED

Associate degree or medical office training preferred

Tools

EHR/EMR systems

Scheduling systems

Payment processing

Job description

Job Overview – Medical Front Desk Receptionist

Compensation: $45,000–$65,000/year

Location: Monroe, NY

Schedule: Multiple Shifts Available (In-Office)

TAG MedStaffing is hiring a Medical Front Desk Receptionist in Monroe, NY for our client, supporting patient registration, appointment scheduling, and front-office operations at a medical clinic. This role will serve as the first point of contact for patients and families, manage patient communications, verify insurance information, and coordinate daily administrative activities. Full-time, part-time, and per diem opportunities are available.

Responsibilities as the Medical Front Desk Receptionist

• Patient Registration: Greet patients and families, complete check-in procedures, verify demographic information, and maintain accurate registration records.
• Appointment Scheduling: Schedule patient appointments, coordinate walk-in visits, and manage patient flow in collaboration with clinical staff.
• Patient Communication: Answer incoming calls, respond to patient inquiries, relay messages, and provide professional customer service.
• Insurance Verification: Verify insurance eligibility, collect copayments, process patient payments, and maintain accurate billing information.
• Medical Records: Update electronic health records, process patient documentation, and maintain compliance with HIPAA confidentiality requirements.
• Front Office Operations: Maintain organized reception areas, manage administrative supplies, and support efficient daily clinic operations.

Qualifications for the Medical Front Desk Receptionist

• Education: High school diploma or GED is required, with an associate degree or medical office training preferred.
• Experience: 1+ years of medical receptionist, patient registration, healthcare customer service, or related administrative experience is required.
• Industry Knowledge: Familiarity with medical office procedures, patient scheduling, insurance verification, and HIPAA regulations is required.
• Technical Skills: Experience with electronic health records (EHR/EMR), scheduling systems, data entry, and payment processing is preferred.
• Skills & Attributes: Strong communication, organization, attention to detail, professionalism, empathy, confidentiality, and ability to multitask in a busy healthcare environment are required.