Medical Front Desk Receptionist

Atlantic Group; Town of Monroe (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

TAG MedStaffing is seeking a Medical Front Desk Receptionist in Monroe, NY to support patient registration, scheduling, and front-office operations at a medical clinic. You will be the first point of contact for patients and families, manage communications, verify insurance information, and coordinate daily administrative tasks.

This role offers multiple shifts with in-office work and both full-time and part-time opportunities.

Qualifications

• High school diploma or GED required; associate degree or medical office training preferred.
• 1+ years of medical receptionist or related administrative experience required.
• Familiarity with medical office procedures, patient scheduling, insurance verification, and HIPAA regulations.

Responsibilities

• Patient Registration: Greet patients and families, complete check-in procedures, verify demographics, and maintain records.
• Appointment Scheduling: Schedule patient appointments, coordinate walk-ins, manage patient flow with clinical staff.
• Patient Communication: Answer calls, respond to inquiries, relay messages, provide professional service.
• Insurance Verification: Verify eligibility, collect copayments, process payments, maintain billing information.
• Medical Records: Update EHR/EMR, process documents, ensure HIPAA compliance.
• Front Office Operations: Maintain reception areas, manage supplies, support daily clinic operations.

Skills

Communication

HIPAA compliance

Multitasking

Customer service

Education

High school diploma or GED

Associate degree or medical office training (preferred)

Job description

Job Overview – Medical Front Desk Receptionist

Compensation: $45,000–$65,000/year

Location: Monroe, NY

Schedule: Multiple Shifts Available (In-Office)

TAG MedStaffing is hiring a Medical Front Desk Receptionist in Monroe, NY for our client, supporting patient registration, appointment scheduling, and front-office operations at a medical clinic. This role will serve as the first point of contact for patients and families, manage patient communications, verify insurance information, and coordinate daily administrative activities. Full-time, part-time, and per diem opportunities are available.

Responsibilities as the Medical Front Desk Receptionist

• Patient Registration: Greet patients and families, complete check-in procedures, verify demographic information, and maintain accurate registration records.
• Appointment Scheduling: Schedule patient appointments, coordinate walk-in visits, and manage patient flow in collaboration with clinical staff.
• Patient Communication: Answer incoming calls, respond to patient inquiries, relay messages, and provide professional customer service.
• Insurance Verification: Verify insurance eligibility, collect copayments, process patient payments, and maintain accurate billing information.
• Medical Records: Update electronic health records, process patient documentation, and maintain compliance with HIPAA confidentiality requirements.
• Front Office Operations: Maintain organized reception areas, manage administrative supplies, and support efficient daily clinic operations.

Qualifications for the Medical Front Desk Receptionist

• Education: High school diploma or GED is required, with an associate degree or medical office training preferred.
• Experience: 1+ years of medical receptionist, patient registration, healthcare customer service, or related administrative experience is required.
• Industry Knowledge: Familiarity with medical office procedures, patient scheduling, insurance verification, and HIPAA regulations is required.
• Technical Skills: Experience with electronic health records (EHR/EMR), scheduling systems, data entry, and payment processing is preferred.
• Skills & Attributes: Strong communication, organization, attention to detail, professionalism, empathy, confidentiality, and ability to multitask in a busy healthcare environment are required.