Patient-Focused Medical Receptionist | Front Desk & Admin

GAINESVILLE FAMILY PRACTICE PC; Gainesville (VA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health benefits package

Paid time off and holidays

Positive and supportive work environm

Job summary

GAINESVILLE FAMILY PRACTICE PC is seeking a friendly Medical Receptionist to manage the front desk, answer and route calls, and handle administrative tasks. The role emphasizes strong communication, accuracy in data entry, and a patient‑focused approach in a fast-paced environment.

The ideal candidate has at least 1 year of medical receptionist experience, fluency in English, and proficiency with typical office software plus EMR systems.

Qualifications

• High School Diploma or Equivalent.
• Minimum of 1 year of experience as a medical receptionist.
• Strong communication and customer service skills.
• Data entry skills; basic computer knowledge; proficiency with MS Office and CRM/EMR systems helpful.
• Ability to multitask and handle a high-volume workload.
• Fluency in English required; additional languages are a plus.

Responsibilities

• Greet patients and visitors and direct them to the appropriate person or department.
• Answer and route calls, take messages, and transfer calls as needed.
• Schedule appointments and collect patient demographics, insurance, and payments.
• Manage mail, packages, and maintain accurate records; ensure reception area is clean and organized.
• Provide excellent customer service and assist with questions and needs.
• Handle medical record inquiries.
• Other duties as assigned.

Skills

Communication

Customer service

Data entry

Multitasking

English fluency

Education

High School Diploma or Equivalent

Tools

Microsoft Office

CRM systems

EMR systems

Job description

GAINESVILLE FAMILY PRACTICE PC is seeking a friendly Medical Receptionist to manage the front desk, answer and route calls, and handle administrative tasks. The role emphasizes strong communication, accuracy in data entry, and a patient‑focused approach in a fast-paced environment.

The ideal candidate has at least 1 year of medical receptionist experience, fluency in English, and proficiency with typical office software plus EMR systems.