Medical Front Desk Specialist - Patient Care & Admin

Medix Staffing Solutions, Inc.; California; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Medical

Dental

Vision

Short Term Disability

Life Insurance

Job summary

Medix Staffing Solutions, Inc. is seeking a proactive Medical Front Desk Professional for a busy California medical practice. You will handle patient intake, verify insurance, assist with digital registration, and support daily administrative operations.

The ideal candidate has at least one year of front desk experience, strong patient-facing skills, and a team-first mindset. Position includes weekend coverage and cross-location support as needed.

Qualifications

• Minimum of 1 solid year of healthcare front desk experience.
• Working knowledge of medical insurance types and verification processes.
• Strong patient-facing and customer service skills with a positive disposition.
• High level of attention to detail and reliable attendance.
• Ability and willingness to occasionally cover sister clinic locations.
• High School Diploma (or equivalent); ability to pass a background check and drug screen.

Responsibilities

• Verify patient information and insurance eligibility, especially for new patients.
• Collect co-pays, patient balances, and process payments at check-in/out.
• Manage digital registration via Phreesia and verify registration prior to visits.
• Provide tablets for incomplete profiles and assist patients with digital paperwork.
• Rotate as a waiting room floater to help patients complete digital forms.
• Schedule new and follow-up appointments; scan patient images and records into the system.
• Ensure PCP letters are sent and insurance authorizations are completed.
• Submit paperwork to third-party partners (e.g., Verisma) as needed.
• Deliver top-tier customer service in a high-volume setting.
• Cover at sister locations (Irvine/Laguna) when necessary.

Skills

Patient-facing

Customer service

Attention to detail

Team player

Attendance reliability

Education

High School Diploma

Tools

Aprima EHR

Phreesia

Job description

Medix Staffing Solutions, Inc. is seeking a proactive Medical Front Desk Professional for a busy California medical practice. You will handle patient intake, verify insurance, assist with digital registration, and support daily administrative operations.

The ideal candidate has at least one year of front desk experience, strong patient-facing skills, and a team-first mindset. Position includes weekend coverage and cross-location support as needed.