Medical Front Desk Specialist - Patient Care

Spire Orthopedic Partners; North Chelmsford (MA); On-site; USD 25,967 - 32,442; Full time

Benefits offered by this job

Excellent growth and advancement opportunities

Competitive Compensation

Generous PTO

Benefits package including health, dental, vision, and 401(k)

Job summary

Spire Orthopedic Partners is seeking an Entry-Level Customer Service representative in North Chelmsford, MA. The role involves answering calls, checking in patients, and managing insurance verification. Candidates should have a high school diploma and customer service experience.

This full-time position offers excellent growth opportunities, a competitive salary range of $18.85 - $23.55 hourly, generous PTO, and a comprehensive benefits package including health and dental insurance.

Qualifications

• One-year medical office or healthcare receptionist experience preferred.
• Knowledge of insurance regulations, policies, and procedures.
• Strong ability to multi-task and handle a dynamic environment.

Responsibilities

• Answer and triage incoming calls.
• Check in patients and verify insurance information.
• Handle co-payments and outstanding balances.

Skills

Customer service experience

Communication skills

Knowledge of HIPAA regulations

Problem-solving skills

Computer skills

Education

High School diploma or GED

Tools

Windows based software

Electronic medical systems

Job description

Spire Orthopedic Partners is seeking an Entry-Level Customer Service representative in North Chelmsford, MA. The role involves answering calls, checking in patients, and managing insurance verification. Candidates should have a high school diploma and customer service experience.

This full-time position offers excellent growth opportunities, a competitive salary range of $18.85 - $23.55 hourly, generous PTO, and a comprehensive benefits package including health and dental insurance.