Medical Front Desk Specialist – Float Receptionist

Virginia Cancer Specialists, P.C.; Alexandria (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

401(k)

Job summary

Virginia Cancer Specialists is seeking a full-time Float Receptionist for our Alexandria, Old Town Alexandria, and Arlington offices. You will greet patients, collect information, register new patients, and support multiple front office tasks with a focus on accuracy and courtesy.

The role requires 1–3 years of experience (preferably in a medical setting) and a high school diploma. Excellent customer service and reliable multitasking are essential in this busy clinic environment.

Qualifications

• High school diploma or equivalent required.
• Entry level; 1–3 years experience preferred in a medical setting.
• Strong customer service skills and attention to detail.

Responsibilities

• Greet patients and visitors promptly and professionally.
• Obtain demographic and insurance information and copies of IDs.
• Register new patients and organize charts for nursing staff.
• Answer multiple phone lines.
• Collect co-pays and other payments; issue receipts.
• Post daily charges in the system.
• Maintain a neat lobby area.
• Identify no-shows and notify patients.
• Protect patient confidentiality and follow compliance guidelines.
• Support front office policies and assist other functions as needed.
• Prepare correspondence, memos, and forms as requested.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Computer skills

Detail oriented

Education

High school diploma or equivalent

Job description

Virginia Cancer Specialists is seeking a full-time Float Receptionist for our Alexandria, Old Town Alexandria, and Arlington offices. You will greet patients, collect information, register new patients, and support multiple front office tasks with a focus on accuracy and courtesy.

The role requires 1–3 years of experience (preferably in a medical setting) and a high school diploma. Excellent customer service and reliable multitasking are essential in this busy clinic environment.