Medical Front Desk Specialist — Float (Full-Time)

US Oncology Inc.; Alexandria (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Holidays

401(k)

Job summary

Virginia Cancer Specialists is seeking a highly energetic Full Time Float Receptionist for our Alexandria, Old Town Alexandria and Arlington offices. The role requires greeting patients, collecting demographic and insurance information, and supporting the front desk with multiple tasks in a medical office setting.

The ideal candidate will have strong customer service skills, be detail-oriented, and capable of multi-tasking in a fast-paced environment.

Qualifications

• Greeting patients and visitors in a prompt, courteous, and professional manner.
• Obtains demographic and insurance information and files.
• Registers new patients into the system and prepares charts.
• Answers multiple phone lines and handles front desk communications.
• Collects co-pays, deductibles, and other amounts at visit time.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient’s insurance cards and current driver’s license for file.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals and prints schedules as needed.
• Answering multiple phone lines.
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Posting Daily charges.

Skills

Customer service

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Job description

Virginia Cancer Specialists is seeking a highly energetic Full Time Float Receptionist for our Alexandria, Old Town Alexandria and Arlington offices. The role requires greeting patients, collecting demographic and insurance information, and supporting the front desk with multiple tasks in a medical office setting.

The ideal candidate will have strong customer service skills, be detail-oriented, and capable of multi-tasking in a fast-paced environment.