Medical Front Desk Associate (Full-Time)

US Oncology Inc.; Fairfax (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Virginia Cancer Specialists in Fairfax, VA is seeking a full-time Receptionist to join our cancer care team. You will greet patients, schedule and route visitors, and act as the liaison between patients and medical staff with a focus on accuracy and courtesy.

Under supervision, you will collect demographics and insurance information, register new patients, handle phone lines, collect payments, post charges, and maintain a neat, confidential front office environment.

Qualifications

• High school diploma or equivalent required.
• Entry level position; 1–3 years of experience preferred in a medical setting.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and professional manner.
• Obtain demographic and insurance information; collect copies of IDs for file.
• Register new patients and organize new patient charts; notify nursing staff of arrivals.
• Answer multiple phone lines.
• Collect co-pays, deductibles, and other out-of-pocket amounts at time of visit.
• Post daily charges.
• Maintain a neat and orderly lobby area.
• Identify no-shows and forward for patient notification.
• Protect patient confidentiality and follow privacy policies.
• Support front office functions as needed; prepare correspondence and forms.

Skills

Customer service

Multi-tasking

Computer skills

Education

High school diploma or equivalent

Job description

Virginia Cancer Specialists in Fairfax, VA is seeking a full-time Receptionist to join our cancer care team. You will greet patients, schedule and route visitors, and act as the liaison between patients and medical staff with a focus on accuracy and courtesy.

Under supervision, you will collect demographics and insurance information, register new patients, handle phone lines, collect payments, post charges, and maintain a neat, confidential front office environment.