Receptionist

Virginia Cancer Specialists, P.C.; Alexandria (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

401(k)

Job summary

Virginia Cancer Specialists is seeking a full-time Float Receptionist for our Alexandria, Old Town Alexandria, and Arlington offices. You will greet patients, collect information, register new patients, and support multiple front office tasks with a focus on accuracy and courtesy.

The role requires 1–3 years of experience (preferably in a medical setting) and a high school diploma. Excellent customer service and reliable multitasking are essential in this busy clinic environment.

Qualifications

• High school diploma or equivalent required.
• Entry level; 1–3 years experience preferred in a medical setting.
• Strong customer service skills and attention to detail.

Responsibilities

• Greet patients and visitors promptly and professionally.
• Obtain demographic and insurance information and copies of IDs.
• Register new patients and organize charts for nursing staff.
• Answer multiple phone lines.
• Collect co-pays and other payments; issue receipts.
• Post daily charges in the system.
• Maintain a neat lobby area.
• Identify no-shows and notify patients.
• Protect patient confidentiality and follow compliance guidelines.
• Support front office policies and assist other functions as needed.
• Prepare correspondence, memos, and forms as requested.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Computer skills

Detail oriented

Education

High school diploma or equivalent

Job description

• Alexandria, Virginia
• Revenue Cycle
• Virginia Cancer Specialists
• 43880

Job Description

Overview

Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a highly energetic and enthusiastic Full Time Float Receptionist for our Alexandria, Old Town Alexandria and Arlington offices who is organized, self-motivated, responsible and multi-tasker with great customer service skills and attention to detail.

GREAT BENEFITS INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401(k).

Under direct supervision, our Receptionists are responsible for greeting patients and visitors in a prompt, courteous, and professional manner, and serving as a liaison between patient and medical staff. Insures all forms are complete, accurate, and signed according to company guidelines. All staff support and adhere to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

This position requires a detail-oriented, multi-tasking professional with strong customer service and computer skills. Successful candidates will have a track record of initiative, continuous learning, teamwork, and integrity in a medical office environment.

Essential Duties And Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next day appointments and prints schedules as needed.
• Answering multiple phone lines
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Posting Daily charges
• Distributes condolence cards to patients families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• Perform other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS:

High school diploma or equivalent required. Position is entry level and requires 1-3 years experience, preferably in a medical setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

Join us at Virginia Cancer Specialists, where meeting and exceeding the needs of our patients is our primary goal!

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.